How Can We Help You Today?

• WHAT'S PSYCHEDELIC INSTITUTE?
• WHAT’S SHROOM BEACH?

• CAN I CANCEL A PRE-ORDER ITEM?
• CAN I CANCEL MY ORDER? IF SO, HOW?
• CAN I CHANGE MY ORDER?
• I FORGOT TO ADD / REMOVE AN ITEM TO MY ORDER; CAN I MAKE A CHANGE BEFORE IT SHIPS?
• I RECEIVED THE WRONG ORDER. WHAT NOW?
• IS IT POSSIBLE TO COMBINE DISCOUNT CODES ON MY ORDER?
• SOME ITEMS IN MY ORDER ARE MISSING. WHERE'S THE REST OF MY ORDER?

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• DO YOU OFFER A FREE RETURN FOR INTERNATIONAL ORDERS?
• HOW CAN I EXCHANGE MY ORDER?
• HOW MANY DAYS AFTER PURCHASE CAN I RETURN AN ORDER?
• I'M UNABLE TO PROCESS A RETURN. WHAT NOW?
• WHAT IS YOUR RETURN POLICY?
• WHERE CAN I ACCESS YOUR RETURNS CENTER?

• CAN I REFUSE TO PAY CUSTOMS?
• DO YOU SHIP ORDERS RIGHT AWAY?
• DO YOU SHIP ORDERS TO MY COUNTRY?
• HOW DO I AVAIL THE FREE SHIPPING PROMO?
• I WANT TO CHANGE MY SHIPPING ADDRESS. IS THAT POSSIBLE?
• MY PACKAGE WAS LOST. WHAT SHOULD I DO NOW?
• MY TRACKING SAYS "NOT FOUND." WHAT NOW?

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