RETURNS
-
DO YOU OFFER A FREE RETURN FOR INTERNATIONAL ORDERS?
At this time, we are not able to send out a prepaid shipping label for orders outside of the USA. If the return was due to an error of ours (for example, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. Please use Standard Ma... -
Like our returns process, exchanging your order is also easy. If you need to exchange your item(s) for a different size, style, or color, please follow the steps below :) Select Store Credit as your return option Return your item(s) back to us using your FREE return shipping label provided (US O...
-
HOW MANY DAYS AFTER PURCHASE CAN I RETURN AN ORDER?
We try to make processing returns and exchanges as easy as possible for our customers. If you're not completely satisfied with your purchase, you may return your merchandise within 30 days of placing your order. To process a return request, please click here: -
I'M UNABLE TO PROCESS A RETURN. WHAT NOW?
If our returns portal isn't processing your return, you may be past our return policy window. If you're still in our 30-day return window and continue to experience an error, please reach out to our customer support team by emailing hello@shroombeach.com. Our Customer Care Team will take care of ... -
We try to make processing returns and exchanges as easy as possible for our customers. If you're not completely satisfied with your purchase, you may return your merchandise within 30 days of placing your order. We want to make your shopping experience the best it can be. That’s why we’ve made a ...
-
WHERE CAN I ACCESS YOUR RETURNS CENTER?
You can access our Returns Portal by clicking here. Before you process a request, though, we suggest reading our Returns Policy first. You can do so here: